New Leaf Farms

Terms

New Leaf Farms

Terms and Conditions of Sale

We are a wholesale nursery only. Please do not send your customers to the nursery. As a precaution to boxwood blight, we limit customer access through the nursery. For this reason, we do not accept the return of plants once delivered or taken away from the nursery. If you wish to tour the nursery, please check in at the office upon arrival. Vehicle traffic through nursery is prohibited.

Conditions of Sale:

  • Prices are for the wholesale trade only and are subject to change without notice. 
  • Availability and pricing are updated bi-monthly at www.newleaffarms.net.

Placement and Pick Up of Orders:

  • There is no minimum needed for pick-up orders.

  • We encourage you to place orders in advance to avoid delays loading your plants.

  • We will only reserve orders for two weeks except for seasonal annuals. Requests to reserve plants for more than two weeks in advance will require a 25% non-refundable deposit.

  • Pulled orders must be picked up within 24 hours since they are staged in a non-irrigation zone.

  • We ask you and your staff to help load your plants and verify all items purchased have been loaded. Discrepancies should be noted at time of pick up or delivery. If the quality of a plant does not meet your expectations, it should be refused at time of pick up or delivery.

     

Order Cancellations:

 If you need to change the pick-up date or cancel an order, you must do so before 7:00 am which is when we start pulling orders. Customers who cancel an order after it is pulled will be charged a 20% restocking fee.

Delivery:

  •  Delivery is based on a full truck for your area. We will do our best to accommodate a requested delivery date, however, an exact delivery date may not be possible.
    • Orders under the $500 minimum will be charged a flat rate of $55 within a 150-mile radius.
    • Orders over $500 will be charged 9% of your order within a 150-mile radius.
  •  All customers are required to provide help unloading orders. Any damage or shortage should be acknowledged at the time of delivery.
  •  Please note:  a fuel surcharge may be added to your invoice in accordance with fluctuating fuel prices.
  • Delivery rates and terms for distances greater than 150 miles can be discussed. 

Terms of Sale:

  •  Cash, check, or credit card unless credit terms are approved in advance. We accept Visa, MasterCard, Discover, and American Express. There is a $35 service charge for all returned checks.
  •  In-house credit accounts are due 30 days from the invoice date. Customers with overdue Net 30 accounts are subject to an 18% per annum finance charge plus the costs of collection. All accounts over 60 days will be converted to a cash only basis. Finance charges must be paid for an account to be current.

Guarantee:

  •  Whether plants are picked up at our nursery or delivered, no liability for damages will be assumed after plants are loaded on your vehicle or delivered to your site. We are not responsible for injury to stock, nor do we give any guarantee, expressed or implied, as to the livability, growth, or performance of plants.  
  • We guarantee all plants to be healthy and true to name when shipped. Our liability will not exceed the original purchase price. All claims must be made within 24 hours.